The Wall Street Journal: Shell In 
Dispute With i2 Tech, Seeks To End Contract
By MARCELO PRINCE
April 6, 2004 12:32 p.m.
Of DOW JONES NEWSWIRES
NEW YORK -- Shell Global Solutions is seeking to terminate a contract with i2 
Technologies Inc. (ITWOE) amid a dispute over the two-year-old software 
project's delays.
Shell told i2 Technologies last Thursday it is ending a license and development 
agreement because the software company failed to meet a key development 
milestone, i2 disclosed in a filing Monday with Securities & Exchange 
Commission.
"Shell confirms termination of the contract in accordance with its terms and 
conditions as an important delivery date has been missed," the Houston company 
said in a statement. The unit of Royal Dutch/Shell Group (RD, SC) added "a 
fallback plan is being implemented."
Dallas-based i2, however, said it doesn't believe Shell has a "valid legal 
basis" to terminate the partnership. Melaine Ofenloch, an i2 spokeswoman, said 
the company intends to "take any and all actions to vigorously defend its 
position."
The two companies have been developing a supply chain software package for the 
downstream, or refining, transportation and marketing, oil and gas industry 
since at least March 2002. The first components of the software suite were 
announced last September, but the project has had problems.
In an annual report filed last month, i2 disclosed it had incurred "significant 
losses on one contract due to delays in achieving milestones." Ofenloch said 
Tuesday the unnamed customer was Shell .
i2 hasn't determined the "future direction of its downstream oil and gas" 
business, but some employees in that division will be dismissed as part of a 
recently announced restructuring, Ofenloch said. i2 had about 2,450 workers at 
the end of December.
The dispute with Shell is a black eye for i2, whose complex software has 
prompted several disagreements with customers, including a public spat with Nike 
Inc. (NKE) in 2001. The company has struggled with a sharp drop in sales and 
accounting problems. It's the target of an ongoing SEC investigation.
The prospects for i2's downstream oil and gas software suite have "dimmed" and 
i2 could lose millions of dollars in development services revenue, said Pat 
Walravens of JMP Securities.
However, he added, these negatives may be offset by two factors: the Shell 
project was unprofitable for i2 and it may have distracted i2 from its core 
markets, including high-tech and retail.
"Given the number of challenges currently facing i2, we would prefer to see it 
focus on its core competencies," Walravens wrote in a note. He rates i2 at 
strong buy and doesn't own the stock. JMP doesn't have investment-banking ties 
with i2. Shares of i2, which were delisted by Nasdaq and are quoted on the Pink 
Sheets, were recently down 5 cents, or 4%, to $1.20.